Carlos has 10 years with The Colony Police Department. He has an Advanced Peace Officer Certification and Mental Health Officer Certification. He is a member of Texas CIT Association, a Star of Texas recipient, Hostage Negotiator, Non-Violent Crisis Intervention Instructor, Psychiatric Technician, and is a Behavior Consultant for a 6A school district. Carlos holds a Life-Space Crisis Intervention Certification, Critical Incident Stress Management Certification Individual and Group EMT Intermediate (non-active)

He has numerous interactions and negotiations with Crisis Affected Individual. Carlos is involved with NAMI North Texas Overwatch Peer Support.